Support & Compatibility

Need help? We read every message.

Vivid Walls is a small, actively-developed app. If a scene doesn't render correctly, a feature is missing, or something is broken, please tell us. Most reported issues get fixed within a release or two.

Fastest Response
mail support@vividwalls.app

We personally read and reply to every email.

Scene compatibility reports

Vivid Walls renders scene files created for Wallpaper Engine. Most render correctly, but with the sheer variety of shader, puppet, and effect combinations in the wild, edge cases exist.

If a specific scene doesn't look right (wrong colors, missing effects, incomplete animation, or a black screen), send us:

  • The scene name (or the Steam Workshop link)
  • A short description of what's wrong versus how it should look
  • Your Mac model and macOS version (Apple menu → About This Mac)
  • A screenshot if the issue is visual

We actively patch the rendering engine for reported scenes. Fixes ship in the next app update.

Installation and setup

Getting Vivid Walls

Download Vivid Walls from the Mac App Store: apps.apple.com/app/id6761993729. One-time purchase of $9.99. Requires macOS 14.0 or later.

Transferring your library from Windows

The Vivid Walls Companion app for Windows is free. Download it from the home page, run it on your PC, and it will auto-detect your Wallpaper Engine library folder. Your Mac and PC need to be on the same Wi-Fi network. On your Mac, press Cmd+Shift+P to import, enter the 4-digit code from the companion, and your scenes transfer locally, no cloud, no account.

System requirements

  • macOS 14.0 (Sonoma) or later
  • Apple Silicon strongly recommended, Intel Macs are supported but performance varies
  • 2 GB of free disk space for the app plus your library
  • For companion import: Windows 10 or later, Wi-Fi network shared with your Mac

Performance

Most scenes run at 60 FPS on Apple Silicon with under 1% CPU and minimal GPU load. If a specific scene is hot:

  • Check the in-app Performance Dashboard (Settings → Performance) for a live readout of CPU, memory, and frame rate.
  • Turn on "Manage on battery power" in Settings → Performance and pick "Pause entirely" or "Reduce to 15 FPS" to cut the cost while unplugged.
  • Enable "Pause when app is fullscreen" if a game or video app takes over the display.
  • For multi-monitor setups, drag a lighter scene onto secondary displays.

Refunds

Refunds on the Mac App Store are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Vivid Walls purchase, and request a refund. Apple normally processes these within 24–48 hours.

Privacy and data

Vivid Walls runs entirely on your machine. Scene transfers happen over your local Wi-Fi network, not through any cloud service. We don't collect analytics, don't track usage, and don't require an account. See the privacy policy for specifics.

Not affiliated with Wallpaper Engine

Vivid Walls is an independent app. It is not produced by, affiliated with, or endorsed by the publisher of Wallpaper Engine. The name "Wallpaper Engine" is a trademark of its respective owner and is used here only to describe the file formats Vivid Walls can read. No Wallpaper Engine code is included in Vivid Walls, the scene renderer is an independent implementation running on Apple's Metal graphics API via MoltenVK.

Keep reading
Setup guide FAQ
Download on the Mac App Store